UK Power Networks can provide extra support to: the elderly, those dependent on medical equipment or who have a disability or young children.
This includes: a priority number that you can call 24 hours a day if you have a power cut, regular text messages or phone updates during a power cut, and extra support from their partners, such as the British Red Cross, to visit your home during an emergency (they'll check with you first). Register here.
You can also email: PSR@ukpowernetworks.co.uk
or call: 0800 169 9970